CRM is the abbreviation for Customer Relationship Management. It entails all aspects of interaction that a company has with its customer, whether it is sales or service-related.

It automates, and synchronizes sales, marketing, customer service, and Inventory.

Assisting an enterprise to enable its multiple departments to identify & Focus on their CUSTOMER, manage marketing campaigns and generate & Prioritize quality leads for the sales & Marketing teams.
CRM system Provide data Storage in one centralized location, making it accessible to all Units of an organization. This enables the company’s Employee to more easily communicate with and market to their customers.

Customer relationship management (CRM) refers to all interactions between a business and its clients. A typical CRM system uses software to speed up processes and to increase accountability. CRM will assist your most valuable assets: CUSTOMER. Some of the benefits given below.

Customer Satisfaction.
Effective Management of Customer Query.
Easily forecast and achieve sales
Effective tracking the sales and available inventory
Retain customers through better customer experience
Proper Campaign Reporting
Easily identify hot prospect
Driving leads and managing opportunities