RV Solutions was awarded the ISO 9001:2015 certification though TÜV Rhineland©, an internationally recognised ISO Auditor in the year 2016. This standard ensures that the services meet the needs of clients through an effective and quality management system. The Certification has to be extended every year through a surveillance audit that is conducted yearly by the External Auditing Company.
Our decision to work towards ISO 9001 accreditation demonstrates our commitment to providing a high-quality and consistent service to our clients and our ongoing investment in technology, development and processes and procedures. This year we have successfully passed the surveillance audit of ISO 9001:2015 and thus, our certification continues for the year 2017.
This emphasis the fact that our process have gone through a thorough validation and verification which include a management system documentation review, quality management system development , pre-audit, Assessment, and clearance of non-conformity, all of which work to identify punitive actions that eliminate non-conformity to the quality standard.
The ISO 9001:2015 standard demands a high degree of leadership commitment and is hinged by risk- based thinking. RV Solutions successful Surveillance Audit for 9001:2015 is a testament to the positive engagement of colleagues at all levels and across all divisions, and demonstrates a clear desire to embrace the standard as a fundamental element of its growth and customer focus strategies.
The Quality team at RV Solutions believes that the benefits of ISO 9001 go far beyond meeting customer requirements, these management systems help to enhance professionalism of a business’s operations and provide a culture of exceeding expectations. This is really helpful with employee engagement as they are clear on expectations and goals and jointly share in the success of business growth.
RV Solutions CEO Vandana Seth adds “I am extremely proud of my team for their achievement, which proves their commitment to ensuring quality and providing the best possible service to our loyal clients. We at RV Solutions are dedicated to constant improvement and development and achieving and maintaining an ISO 9001:2015 accreditation thereby ensuring we have all the processes and systems in place for setting international standards.
About TÜV Rheinland (Auditor):
The TÜV Rheinland Group is a leading provider of technical services worldwide. Established in 1872 with headquarters in Cologne, the Group employs more than 19300 people in 550 locations in 69 countries and generates annual revenue of € 1.7 billion. Since our inception, we have been developing safe and sustainable solutions for the challenges arising from the interaction between man, the environment and technology.
TÜV Rheinland India, a subsidiary of TÜV Rheinland Group, Germany, commenced its operations in India in the year 1996 with local headquarters at Bangalore. We have a nationwide presence in more than 100 locations and employing over 900 highly skilled professionals.
Being a prominent service provider in the Technical, Inspection and Certification Industry (TIC), we provide state of art testing facilities, certification services to our customers in India & the SAARC countries. In India, we have the most advanced testing capabilities including the Photovoltaic, Soft lines, Material & Food testing laboratories and Product Safety Laboratories to cater to the growing demand and also to focus on the geographical expansion.
In order to meet international standards such customized offerings add to our service portfolio that caters to both the buoyant export market as well as the increasing domestic market. This gives us the competitive edge to be a one-stop shop for all services regarding testing, inspection and certification.
About RV Solutions
Innovation and Reliability are the two corner stones through which RV Solutions ensures end to end services in the Technological Lifecycle Service Industry. RV Solutions has spread its wings very wide in MOBILITY, TELECOM, IT SOFTWARE & IT HARDWARE with PAN India presence, headquartered in Noida having over 700+ Service Centres with 3 Repair Factories and 500+ professionals. Above all we are moving towards improving the service scenario in India and the World in General. We create innovative technological solutions with the help of our teams. As a result our telecom services has expanded significantly towards becoming a market leader. We are budding pioneers in Repair & Refurbishment, Installation & Commissioning of various Telecom Projects, Sales & Supply of Material used in Telecom, Research Design & Development of latest breakthrough products and Talent Outsourcing required across the nation. We take pride in having one of the largest third party network in the country for repairing mobile phones, tablets and others mobility equipment. Effective and timely resolution of the customer complaints by the service centre result in the increase the brand equity of the OEM. We also provide the services of RMA, DOA Services, Batch Failure Services and Reverse Logistics.