Our Service centers are equipped with a customized eCRM solution providing both flexibility and scalability of operations. A constant review and upgradation of technology ensures that we are able to meet the exacting standards of delivery demanded by our customers.
A sound infrastructure with Over 450 Authorized Service Centers. Present in every major State/Province. Able to effectively handle the local language and State laws.
Systems and processes providing for high delivery reliability.
End to End support capabilities extending from Customer relationship management to Problem resolution and reporting.
Scalability of systems.
A very well developed parts logistics network covering both forward and reverse logistics and capable of reaching the remotest corner of the country.
We offer each Vendor /Customer and where necessary a Brand the facility of a single point of contact through and exclusive and centralized project management team. Besides this, our well-defined service delivery structure, world class logistics fulfillment process & trackers that enables both forward and reverse logistics, a defined escalation matrix, and a committed management team are what set us apart.