RV Solutions Pvt Ltd., one of India’s largest third party Network of Service Centres for the repairs of Mobility Devices across India, was awarded for a fourth time in a row as the “Best After Sales Service Provider of the year 2018” in Mobility Excellence Award function, one of the leading award function for mobility devices.
On winning the award, CEO Vandana Seth said, ‘As the largest after sales service provider with service centres across India, we have the incredible responsibility of delivering value to our brands and we truly strive to create a unique proposition for them. The team has worked tirelessly to realize this goal and this recognition ratifies all our efforts. We have strived to set ourselves apart with our range of services and the technology that we try to put into them and this recognition motivates us to better ourselves in the future.’
Mobile Service and Support Head – BU, Mr. Vivek Gupta expressing his pleasure on winning the award said “We are honoured to have received this Mobility Excellence Award in Services for the year 2018. This recognition re-affirms our commitment to maintain the highest standards in our processes and deliver superior quality, customer experience and satisfaction to our customers.”
About RV Solutions
RV solutions is One of India’s leading Technology Lifecycle Service Provider. RV Solutions has spread its wings very wide in MOBILITY, TELECOM, IT SOFTWARE & IT HARDWARE with PAN India presence, headquartered in Noida having over 1000+ Service Centres with 4 Repair Factories and 500+ professionals. Above all we are moving towards improving the service scenario in India and the World in General. We create innovative technological solutions with the help of our teams. As a result our telecom services has expanded significantly towards becoming a market leader. We are budding pioneers in Repair & Refurbishment, Installation & Commissioning of various Telecom Projects, Sales & Supply of Material used in Telecom, Research Design & Development of latest breakthrough products and Talent Outsourcing required across the nation.
We take pride in having one of the largest third party network in the country for repairing mobile phones, tablets and others mobility equipment. Effective and timely resolution of the customer complaints by the service centre result in the increase the brand equity of the OEM. We also provide the services of RMA, DOA Services, and Batch Failure Services. These Service Centers are well equipped with necessary repair and testing infrastructure. All of them are also connected by a CRM that has been designed and developed by a dedicated team of Software developers that are present in-house.’
Annually over 2 Million Customers visit our service centers to resolve their issues on the handsets. They trust our process to get their handset issues resolved. Our team is highly trained & skilled and we always endeavor to provide the best services to our clients. Innovation and Reliability are the two corner stones through which RV Solutions ensures end to end services in the Technological Lifecycle Service Industry.
About Mobility Excellence Award.
The Mobility Excellence Award ceremony is a unique event intended to provide all the leading Telecom vendors and Channel partners an interactive and informative platform to know and experience the latest innovations and techniques to drive their businesses, strengthen their existing relationships and forge new associations with different players in the industry.
The awards function will attract a congregation of more than 450 guests and representatives, cutting across the verticals of the Telecom industry, including Vendors, Corporate, Distributors, Retail Partners and Re-sellers from India and from overseas. The awardees, that include individuals, brands, products, organizations, will be selected on the basis of Online Voting and opinions based on customer experiences.