Consumer Services

Summer Intern – Multiple Departments

Freshers / Final Year Students

Noida

Internship Duration: 6–8 Weeks
Eligibility: Freshers / Final Year Students
Internship Type: Full-time (On-site)

About Us:

RV Solutions Pvt. Ltd. is a leading Technology Lifecycle Service provider established in 2008. We deliver services across domains like Telecom, IT Software Solutions, After-Sales Services, and IT Hardware Support. Our Summer Internship Program is designed to provide practical exposure and learning opportunities for future professionals.

Departments Offering Internships:

Human Resources
IT & Software Development
Sales & Marketing
Business Analysis
Telecom Operations
Accounts & Finance

Key Responsibilities:

Assist respective teams with daily operational and project-based tasks
Work on tools, reports, documentation, and data analysis relevant to the department
Participate in internal meetings and training sessions
Collaborate with team members to complete assigned work
Submit a final project/report at the end of the internship

Qualifications Required:

Pursuing or recently completed a Bachelor’s Degree or Diploma in:
- B.Tech (CS/IT/ECE/EEE)
- BCA / MCA
- BBA / MBA (HR/Marketing/Finance)
- B.Com / M.Com
- Any relevant field based on chosen department
Strong communication and interpersonal skills
Basic understanding of tools or concepts related to the chosen field
Willingness to learn and adapt in a professional work environment.

RV Solutions

LinkedIn: https://www.linkedin.com/company/rvsolutionsonline/about/

Area Service Manager

4-7 Years

Rajasthan,Gujarat

Apply Now

Position Overview:

We are seeking a highly motivated and experienced Area Service Manager to oversee our mobile after-sales service operations. The ideal candidate will be responsible for managing service centers, ensuring efficient repair processes, and maintaining high standards of customer support.

Responsibilities:

Ensure that the required network is provided by the ASMs for all projects as per Projects. This will include availability of Walk -in partners & Onsite TXs.
Ensure that in case there is a backout / termination of any partner, the same needs to be completed within 7 days.
Walkin KPIs: Drive the KPIs of all Walk In Brands . Ensure to have regular review mechanism with their partners. This has to be done on daily basis.
Financial Health: Ensure that they have a weekly review with the partner on their payment outstanding and ensure that the partners complete their payments. Incase of regular defaulters, they need to sync up with their respective RSM and ensure that the risk is figured out and timely action is taken care. Reports are being sent from HO. They just need to ensure the execution.
Defective Parts Management: Ensure that they are able to dispatch all Brand Defective dispatches as per the allocation provided from HO on weekly basis. HO will be sharing their Weekly Pickup Targets for all brands. They need to ensure that the same is achieved 100%.
Audit of ASCs: ASMs should have a very clear Audit plan as per PJP and prescribed format. They are also supposed to do Calls / Claims Audit. HO will share the possible abnormalities. They just need to ensure the execution.
Brand Relationship: ASMs are supposed to coordinate with the Local Brand ASMs and ensure that the Local issues are resolved locally.
Onsite Network: Ensure that the Onsite KAM is being provided as a Backup, so that the open calls are closed. Work in close coordination with the Manager HO operation team
Visit & resolve issues related to ASP & Customer complaint.
Ensure follow ups with ASC pertaining to various issues for timely closure of calls.
To act as a bridge between HO Operation Team and related State ASP working
To support & train ASPs for operating CRM Modules.
To solve Problem and maintain good communication with all ASP’s working in the State.
To ensure proper channel is maintained working with ASP & Brand
Report at once any issues related to working with HO Operation Team
Ensure effective implementation of Mobile service support and Operation.

Qualifications

[4-7 years of mobile operation, preferred field operation]
Excellent verbal and written communication skills, Analytical Skills

RV Solutions

LinkedIn: https://www.linkedin.com/company/rvsolutionsonline/about/

Area Service Manager – Mobile After Sales

4-7 Years

Bangalore

Apply Now

Position Overview

Responsibilities:

Ensure that the required network is provided by the ASMs for all projects as per Projects. This will include availability of Walk -in partners & Onsite TXs.
Ensure that in case there is a backout / termination of any partner, the same needs to be completed within 7 days.
Walkin KPIs: Drive the KPIs of all Walk in Brands. Ensure to have regular review mechanism with their partners. This has to be done on daily basis.
Financial Health: Ensure that they have a weekly review with the partner on their payment outstanding and ensure that the partners complete their payments. In case of regular defaulters, they need to sync up with their respective RSM and ensure that the risk is figured out and timely action is taken care. Reports are being sent from HO. They just need to ensure the execution.
Defective Parts Management: Ensure that they are able to dispatch all Brand Defective dispatches as per the allocation provided from HO on weekly basis. HO will be sharing their Weekly Pickup Targets for all brands. They need to ensure that the same is achieved 100%.
Audit of ASCs: ASMs should have a very clear Audit plan as per PJP and prescribed format. They are also supposed to do Calls / Claims Audit. HO will share the possible abnormalities. They just need to ensure the execution.
Brand Relationship: ASMs are supposed to coordinate with the Local Brand ASMs and ensure that the Local issues are resolved locally.
Onsite Network: Ensure that the Onsite KAM is being provided as a Backup, so that the open calls are closed. Work in close coordination with the Manager HO operation team
Visit & resolve issues related to ASC & Customer complaint.
Ensure follow ups with ASC pertaining to various issues for timely closure of calls.
To act as a bridge between HO Operation Team and related State ASP working
To support & train ASPs for operating CRM Modules.
To solve Problem and maintain good communication with all ASC’s working in the State.
To ensure proper channel is maintained working with ASP & Brand
Report at once any issues related to working with HO Operation Team
Ensure effective implementation of Mobile service support and Operation.